Version 1.0 posted and effective as of March 1, 2022.

Objective

TransitFare & Systems Ltd (the “Company”, “we” or “us”), are committed to maintaining the accuracy, security and privacy of Personal Information in accordance with applicable legislation. UseTransit is a Company brand, and products that are part of the UseTransit brand include the website located at www.usetransit.com, UseTransit iOS App, UseTransit Android App, and UseTransit SMS.

Purpose

This Privacy Policy is a statement of principles and guidelines concerning how we collect, use and disclose your information and how this information can be accessed and deleted if necessary. This Privacy Policy does not extend to any third-party sites or links on which we have no control and for which we cannot be held liable. We encourage you to read about the privacy policies, procedures and practices of those third parties.

Information Collected when You use www.usetransit.com, the UseTransit iOS and/or the UseTransit Android apps

We collect and process information from you and/or your device in several ways when you use the www.usetransit.com website, the UseTransit iOS and/or UseTransit Android apps:

How this Information is Used

Information collected when you use usetransit.com, the UseTransit iOS and/or the UseTransit Android apps is used for the following purposes:

Disclosure to Third Parties

We do not rent, or sell the information collected related to your use of usetransit.com, the UseTransit iOS and/or the UseTransit Android apps to third parties. We also do not share this information with third parties except for the following purposes:

Your Options

The following are some examples of your options with regards to our collection, use and disclosure of your information for the usetransit.com, the UseTransit iOS and/or the UseTransit Android apps:

Retention Period

UseTransit SMS records of your requests are deleted automatically after 90 days. For all other data, we retain your information for as long as our products are in use by Transit Operators.

Information Collected when You use the UseTransit SMS service

We collect and process information from you and/or your device in several ways when you use the UseTransit SMS service at 47711. This information includes:

How this Information is Used

Information collected when you use the UseTransit SMS service at 47711 is used for the following purposes:

Disclosure to Third Parties

We do not rent, or sell the information collected related to your use of the UseTransit SMS service to third parties. We also do not share this information with third parties except for the following purposes:

Your Options

The following are some examples of your options with regards to our collection, use and disclosure of your information for the UseTransit SMS service:

Retention Period

UseTransit SMS records of your requests are deleted automatically after 90 days.

How Data is Protected

We are committed to securing your information and we take reasonable physical, procedural and technical measures to protect your information against unauthorized access, use, disclosure, modification or destruction. These safeguards include, but are not limited to:

Although we take great efforts to protect your information, no security system can prevent all potential security breaches nor be immune from any wrongdoings or malfunctions.

Right to Access and Removal

The data that we store about you is on servers located in the USA and Canada. If you would like to remove or access any information that we have collected through your use of UseTransit that is stored on our servers, please contact your Transit Operator. On receiving such a request, your Transit Operator may contact us for assistance and we will use reasonable efforts to provide you or delete such information.

Children

We do not knowingly collect, use or disclose information from children under the age of 13. If we learn that we have collected information of a child under 13 without first receiving parental consent, we will take steps to delete such information within a reasonable time. If you have reason to believe that a child under the age of 13 has provided information to us, please contact us and we will take steps to delete such information within a reasonable time.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us by email at info@transitfare.com or by phone at 1-888-477-1103 and we will examine and reply to all communications within reasonable delays.